Privacy Policy

We collect information you provide directly: name, email address, phone number, and any messages sent via our contact forms or reservation requests.

We also automatically collect technical data such as IP address, browser type, device identifiers, and pages visited when you use our website.

Your data is used to process reservations, respond to enquiries, send promotional updates (with your consent), and improve our services.

We do not use your personal data for automated decision-making or profiling.

We use essential cookies to keep the site functional and analytics cookies (e.g. Google Analytics) to understand visitor behaviour.

You may manage or withdraw cookie consent at any time via our Cookie Policy page.

We share data only with trusted service providers (payment processors, email platforms, analytics tools) who are contractually bound to protect it.

We never sell your personal information to third parties.

We retain personal data only as long as necessary to fulfil the purposes described above, or as required by Bahraini law.

Reservation and contact records are deleted or anonymised after 24 months of inactivity.

We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security reviews.

No transmission over the internet is 100{81a7267c0d92b74db4b20270930669d1bdb8a92597a4d787db3d3ecae6e18289} secure; we cannot guarantee absolute security but commit to prompt breach notification where legally required.

Our website is not directed at children under 13. We do not knowingly collect personal data from minors.

If you believe a child has submitted data to us, please contact us immediately for deletion.

We may update this Privacy Policy periodically. The effective date at the top of this page will reflect any changes.

Continued use of our website after changes constitutes acceptance of the revised policy.

For any privacy-related enquiries or to exercise your rights, contact our Data Protection Officer at privacy@al-salamonline.bh or call +973 1700 0000.

We aim to respond to all requests within 30 days.